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"Impressed by the hospital"

About: University Hospitals Coventry and Warwickshire NHS Trust

I had an appointment at the hospital. I had not been before. We set off early as we were aware parking was an issue. We didn't have too long to wait before we got a parking place.

I was very impressed by the cleanliness and bright open spaces once inside the hospital.

We were not sure where to go but the member of staff at the information desk pointed us in the right direction.

I was a bit nervous as this was a two week appointment so was concerned with what the outcome of the appointment would be.

Outpatients was easy to find, the receptionist was welcoming. I only waited five minutes and was called through by a nurse and taken straight into a room where the consultants colleague was waiting to see me. I was put at ease straight away as the consultant chatted through why I was there and then I was examined. It was very thorough and

I was at ease the whole time and very relieved when I was told everything was fine.

Very impressed by the care I received .

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Responses

Response from University Hospitals Coventry and Warwickshire NHS Trust 6 years ago
University Hospitals Coventry and Warwickshire NHS Trust
Submitted on 25/10/2017 at 09:44
Published on nhs.uk at 10:33


Thank you very much for posting your review on NHS Choices about your experience at UH. I was very pleased to hear that you received good news at your appointment. I will pass on your kind comments to outpatients so they can thank the team who cared for you.

We are grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you again for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

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