"Memory Matters Group"

About: Southern Health NHS Foundation Trust / Older people's mental health

(as a staff member),

These were comments received from patients and their carers who attended a Memory Matters Group:

- Interesting – picked up on things we didn’t know

- Came for the tea and biscuits!

- Gave me hope

- Will come again next week

- A chance to talk about similar experiences with loved ones

- Able to ask questions about the dementia illness

- Handouts are useful

Do you have a similar story to tell? Tell your story & make a difference ››


Response from PALS and Complaints Administrator, Hampshire Partnership NHS Foundation Trust

Thank you for sharing this feedback which is always valued and will be passed on to the relevant members of staff.

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Response from Consumer Experience and Engagement Officer, Consumer Experience and Engagement Team, Southern Health NHS Foundation Trust

The Business Development Manager for Older Person's Mental Health has made the following comment regarding this feedback:

It is always good to receive positive feedback about the services we are providing.

The directorate recognises the value and impact of the 'Memory Matters' courses that we deliver and we are currently working, in some places in partnership with other agencies, to make the course more available and widespread across the area.

We do review and evaluate all the courses we deliver and it is through feedback like this from service users and carers that we can make changes for improvement.

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