"My husband's hospital experience"

About: Lings Bar Hospital / Inpatient nursing and rehabilitation Queen's Medical Centre / Older people's healthcare

(as a carer),

I would like to thank all the staff and people involved with caring for the patients and in particular for my 81 year old husband, on Castle Ward of Lings Bar Hospital, Gamston, Nottingham.  I have nothing but praise for their proficiency, help, kindness and consideration. They made an exhausting and difficult time bearable for my husband, myself and our family

My husband was admitted to Lings Bar Hospital from the Queens Medical Centre on in September and discharged recently.  He had fractured his right wrist in a fall at home which, combined with his Alzheimer’s disease, vascular dementia and frequently interrupted nights, made caring for him at home exhausting and extremely difficult.

The staff were exemplary.  They listened to our concerns and took our view seriously. I saw them treat sometimes difficult patients well with patience and kindness. The food was good, well cooked, varied and nutritious: the resulting empty plates and accepted second helpings proof of the pudding and the clean, safe, airy wards created a pleasant atmosphere.

Understandably when a person with a fractured limb/s is in hospital long term, sometimes for several months they can become unappreciative and resentful; even a five star hotel would not suit. But in my opinion, as a frequent visitor, I would say Lings Bar Hospital is one of the best places to be if that is what is needed.

With grateful thanks

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Janet Crawford, Operational Services Manager, Lings Bar Hospital, Health Partnerships

Thank you Caroline for posting such a wonderful response to the care given to your husband whilst he was a patient in Lings Bar Hospital.

The Castle Ward team endeavour to provide the best nursing and rehabilitation care for those patients under their care and it is good to know that your concerns and views were listened to and taken seriously. I will pass your comments to the ward manager for Castle Ward and her team.

I am glad that your husband enjoyed his meals (and second helpings) and I will forward your praise to the chef and his catering team.

I hope that your husbands wrist continues to improve now that he has returned home.

Best wishes

Janet Crawford - Operational Services Manager, Lings Bar Hospital

  • Caroline Carter thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too

Response from Nottingham University Hospitals NHS Trust

Hi Caroline. I’m pleased to hear your husband was so well cared for at Ling’s Bar Hospital and that colleagues there have received the praise they deserve.

Best wishes to you and your husband,

Sarah Kennedy.

Patient Experience Officer.

  • Caroline Carter thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too

Update posted by Caroline Carter (a carer)

Would love to but at the moment am rather overwhelmed with caring for my husband at home. We do have a carer in mornings but have not had time to organise much else so far.