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"Removed from register without notice"

About: Dr N Saddiq's Practice

Since 5 January 2015, patients have been free to register/remain registered with GPs when they move outside the GPs practice are.

However, when I recently moved into a retirement complex I received a letter requesting that I find a practice near to where I live.

There was no discussion or consultation although I was actually receiving treatment for mental ill-health and undergoing CBT sessions. Never-the-less within 10 days of receiving the letter I found a suitable practice and completed the relevant application form.

I was told it would take 7-10 days to register with new GP and until I received confirmation I should remain with Morley Health Centre.

I was therefore staggered to find that when I telephoned for an appointment on 30th August (less that 10 days after receiving the letter) the receptionist informed me that I had been removed from the GPs register at Morley.

Thank heavens I'm not suffering with a life threatening condition.

What a disgraceful way to treat patients, particularly those who are vulnerable.

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Responses

Response from Dr N Saddiq's Practice 6 years ago
Dr N Saddiq's Practice
Submitted on 22/08/2017 at 13:17
Published on nhs.uk on 19/10/2017 at 10:30


Firstly, please accept my apologies for the delay in our response. I am sorry to here that you are not happy with the Practice procedure regarding moving out of the area.

It is practice policy to give 1 months notice in writing for patients to register at a surgery that is closer to their new address.

Please accept my apologies if you did not receive the correct notice period. Unfortunately, due to the rise in population in the area we have to, from time to time remove patients who's address does not come within our boundary. We hope you understand our situation.

Claire Banks

Practice Manager

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