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elective day surgery

Story from nhs.uk

"elective day surgery"

About: Burnley General Hospital / Trauma and orthopaedics

Had to have bunion surgery.

The nurses in the elective centre and the theatre very professional but friendly.

The surgeon and anaesthetist very good and explained everything thoroughly.

After having surgery in other countries and always privately, I must say that the treatment and having met the recovery room nurse before surgery was a first.

Cannot fault the treatment.

Far better experience than Blackburn hospital which I have several dealings with variou members of my family.

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Responses

Response from Burnley General Hospital 6 years ago
Burnley General Hospital

Submitted on 18/10/2017 at 14:22
Published on nhs.uk on 20/10/2017 at 04:18

Thank you for taking the time to tell us about your recent surgery in the Elective Centre at Burnley General Teaching Hospital.

It is lovely to receive such positive feedback regarding the care and treatment you received and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Melissa Almond) on 01254 734087 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Melissa Almond

Senior Patient Experience Facilitator

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