Had an outpatient visit to see a Consultant and advised how much this was going to cost before my appointment which was fine.
I was then advised to return to the Consultants surgery a week later for a small procedure-no mention about additional costs. I attended and was in and out again in 10 minutes no mention of cost.
A few weeks on to my astonishment I receive invoices from my Consultant of some £450 but a whopping £300 or so from Chaucer Hospital.I thought my Consultants costs included everything.
I queried especially with Chaucer but after numerous attempts they took the money from my credit card regardless,I was furious.
I was offered a small discount and told that I should read the notices displayed at the hospital.
This little procedure and a total of probably 20 minutes max cost me about £750!
Very disappointed with the way this has been handled generally.
"Recent out patient visit"
About: Chaucer Hospital Chaucer Hospital Canterbury CT4 7AR
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Chaucer Hospital