"I have found the staff and service in this department to be exemplary"

About: Wythenshawe Hospital / Gynaecology Wythenshawe Hospital Gynaecology Manchester M23 9LT

Posted by JJJ82 (as a service user), 6 years ago

I have been a fairly regular visitor to the Women's Health department over the last couple of years as a result of an initial abnormal smear test, a follow up colposcopy, LLETZ treatment and then recurring colposcopy's/ smear tests to make sure everything is getting back to normal.
I am a very nervous patient and I have found the staff and service in this department to be exemplary. I have always been seen on time, treated with kindness, dignity and respect, had everything explained to me and generally felt safe and in good hands. I would like to say a thank you to all of the staff in the unit.

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Manchester University NHS Foundation Trust

Submitted on 11/01/2018 at 13:00

Published on Care Opinion at 13:07

Thank you for taking the time to post your comment on the NHS Choices website about your positive experience at Wythenshawe Hospital. Please accept our apologies for our delayed response to your comments.
We were pleased to read that you found our staff to be exemplary. It is always good to receive feedback which highlights the dedication of our staff. We understand that this must have been a difficult time for you and we were pleased that you were treated with respect and dignity as these are core values of our Trust. We were also pleased that you received a good standard of information and that you felt safe in our care. We will ensure that your kind comments are passed on to the Deputy Head of Nursing so that it can be shared with the wider team involved in your care.

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Wythenshawe Hospital

Submitted on 11/01/2018 at 13:59

Published on nhs.uk on 23/02/2019 at 17:06

Thank you for taking the time to post your comment on the NHS Choices website about your positive experience at Wythenshawe Hospital. Please accept our apologies for our delayed response to your comments.
We were pleased to read that you found our staff to be exemplary. It is always good to receive feedback which highlights the dedication of our staff. We understand that this must have been a difficult time for you and we were pleased that you were treated with respect and dignity as these are core values of our Trust. We were also pleased that you received a good standard of information and that you felt safe in our care. We will ensure that your kind comments are passed on to the Deputy Head of Nursing so that it can be shared with the wider team involved in your care.
The Patient Experience Team.

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I have found the staff and service in this department to be ...

"I have found the staff and service in this department to be exemplary"

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