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Outstanding Care by the consultant

Story from nhs.uk

"Outstanding Care by the consultant"

About: Salford Royal / Rheumatology

Great hospital, from check in, cleanliness, atmosphere and facilities.

Rheumatology unit had friendly, polite staff, thank you. I came for a 2nd appt and was able to see my Consultant. The consultant was kind, clear, caring, supportive and went out of their way to educate and reassure me on all aspects of my medical situation. The consultant gave me plenty of time to ask questions and I’m very grateful to be in such good, safe hands. Brilliant, thank you again.

Sue Higgins

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Responses

Response from Salford Royal 6 years ago
Salford Royal

Submitted on 14/12/2017 at 11:07
Published on nhs.uk at 11:31

Dear Sue

Many thanks for taking time to write your review of our services. We always appreciate feedback on our staff and we're delighted to hear that you had a positive experience of our service, and that you were happy with your treatment and that the area you were in was clean and tidy.

We would be happy to share this with the team, if you could contact our PALS service, we can ensure that your comments reach all who were involved in your care. The PALS team can be contacted on 0161 206 2003 or via email to pals@srft.nhs.uk between the hours of 08:30 and 16:30, Monday to Friday.

Thank you again, and we wish you all the best with your continued recovery.

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