"My experience of the Gynaecology department at..."

About: University Hospital (Coventry) / Gynaecology

I was admitted to Ward 23 after being referred as an emergency for a full hysterectomy due to having Endometriosis, Adenomyosis, several cysts, and fibroids. From the time of me referral to my operation was only 7 weeks. During my whole experience and stay within Ward 23, I have only praise for all staff involved.

After surgery when I was back on the ward, the nursing staff were very caring and compassionate. The nightstaff were absolutely brilliant during the night after my surgery, as I was awake all night. As well as doing their regular Obs, they ensured that I was comfortable and checked that I was ok/or if I needed anything. The day staff the following day were also brilliant.

During my whole stay I was treated with dignity and respect, and kept informed at all times of what was happening.

Apart from childbirth years ago in another County, this was my first experience of being an inpatient in hospital, the first time I'd ever had an operation/had a general anaesthetic, and ever been an inpatient at UHCW. I can only give massive praise to all staff involved in my care and support on ward 23, and a very big thank you goes to my Consultant, for all of the help and support they have given me throughout this process, explaining everything from my diagnosis, my options, the surgery, and then my follow up Gynaecology outpatients appointment I had with them a couple of days ago.

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Responses

Response from University Hospital (Coventry)

We are delighted to hear you were so pleased with the care you received during your stay with us at University Hospital, Coventry. We aim to treat all our patients with compassion and respect. I’m glad this is how you felt while you were on Ward 23. We understand being in hospital can be a difficult time and we want to make our patients feel as comfortable as possible.

Thank you for taking the time to share your experience on NHS Choices, we really do appreciate it. I will make sure the team on Ward 23 also see your lovely comments as I know it will make their day.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

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