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"Gratitude to The Minor Injuries Team"

About: Chard Hospital

Just want to say a big Thank You to the nurse and health care assistant at Chard Community Hospital who treated me yesterday. I had experienced quite bad chest pain and was very worried about it. I was sent in as a priority which was reassuring, then had several ECG's and Blood pressures etc taken and answered questions about my medical history.

All along they explained things and said I would have to go to Taunton as further tests were required. They gave me a letter to present to the chest pain nurse at A&E in Musgrove.and results were sent by computer to them. Anyway after many more tests and a chest Xray, a doctor came to say all tests results were ok, and the pain was caused by a muscular injury.

I cannot emphasise enough the quality of the care and kindness and expertise that was shown to me, I am deeply grateful.

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Responses

Response from Chard Hospital 6 years ago
Chard Hospital
Submitted on 16/10/2017 at 10:28
Published on nhs.uk at 11:31


Thank you so much for taking the time to write about your experience. I will be passing on your kind words to staff at Chard Community hospital, and I will pass on your feedback to the PALS team within Musgrove (as their hospital is run by a different NHS Trust).

We are very pleased to hear you are doing well, and we hope you continue to make a full recovery.

If you would like to contact us about this or anything further relating to the services within the Somerset Partnership NHS Foundation Trust (SOMPAR), please feel free to email the Patient Advice and Liaison Service (PALS) team on pals@sompar.nhs.uk or call 01278 432022

With kind regards,

The PALS team

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