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Do not know what they are doing

Story from nhs.uk

"Do not know what they are doing"

About: Basingstoke and North Hampshire Hospital

Gave up after six month going back and forward.

Give out diagnosis by post on serious conditions.

Lose patients on the system and blame the patient.

Would not enter the building again.

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Responses

Response from Basingstoke and North Hampshire Hospital 6 years ago
Basingstoke and North Hampshire Hospital

Submitted on 13/10/2017 at 16:38
Published on nhs.uk at 18:34

Thank you for your feedback regarding our colorectal service. I am sorry that your experience of the service has not been of the high standards we aim to provide. I have shared your comments with the clinical leaders, however, if you wish to discuss your individual circumstances further, please contact our customer care team on 01256 486766 or email customercare@hhft.nhs.uk.

Alex Whitfield, Chief Executive

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