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Neurology is a joke

Story from nhs.uk

"Neurology is a joke"

About: Southmead Hospital / Neurology

Been in twice now with low pressure on the head, discharged 4 weeks ago and still the same pain, was told if it didn't go then to ring the ward or secretary, rang ward to be told they could not admit me, was told to ring the secretary who never picks up and never ever responds to any messages, absolutely terrible care, I hAve had three epidural blood patches to see if it helps to no joy, beware once you are discharged nobody wants to no, and well that secretary don't even get me started

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Responses

Response from Southmead Hospital 6 years ago
Southmead Hospital

Submitted on 16/10/2017 at 09:17
Published on nhs.uk at 09:31

Dear Dan,

Thank you for your comments, I am sorry that you had a poor experience.

We would like to assist you further, and in order to do this, we do need some more details about you.

Please contact us on 0117 414 4567 to provide your details, or you can email us at Complaints@nbt.nhs.uk

In the meantime I have forwarded your comments to the Neurology Department for them to be aware of your experience so far.

Yours sincerely, Sue Needs, Deputy Advice & Complaints Team Manager.

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