"A and E visit Saturday night"

We are looking after our disabled grandson, aged 5, whilst his parents have some respite. He had been a bit off colour during Saturday but went to bed happily enough. By 1130 he was running a high temperature, had a stiff neck and a horrible cough. We rang for an ambulance which arrived promptly ( and we really do live in the sticks!). The paramedics were wonderful dealing with two panicked grandparents as well as speaking to our grandson and explaining things to him in a manner he understood. On arrival at Truro everything was ready for us, doctor and staff nurse waiting. We were all treated with curtesy and made to feel human, not a number as we experienced when we lived in Wiltshire. The doctors we saw were brilliant and the staff nurse was marvellous. We cannot thank you enough for the excellent caring service we received - well done. Vicki and Simon