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"Day case laparoscopy"

About: Queen Elizabeth Hospital / General surgery

This month I visited the QE pods for a day case laparoscopy, the hospital was so clean! And from arriving at 7am I only had to wait two hours to go down to theatre. The nurses and all staff were friendly.The anaesthetist visited me before surgery and put me at ease also because I had experienced severe sickness with anaesthetic in the past he provided me with anti sickness, which this time around prevented any vomiting, this really helped. Only downside to my experience is I don't feel I was given enough pain relief. I was given nothing in the recovery room although I did express to the nurse I was sore and in pain. And I was not given any stronger pain relief to take home, because I had my own paracetamol and ibrouphen

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Responses

Response from Queen Elizabeth Hospital 6 years ago
Queen Elizabeth Hospital
Submitted on 19/10/2017 at 10:50
Published on nhs.uk at 15:32


Many thanks for taking the time to share your positive comments about the staff at the surgery centre. However, we're sorry that part of your experience fell short of what we aim to provide.

If you would like this to be looked into further you can contact our PALS (Patient Advice and Liaison Service) on 0800 953 0667.

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