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Urgent care treatment

Story from nhs.uk

"Urgent care treatment"

About: Burnley General Hospital

After going to the Urgent Care Centre last week in terrible pain the treatment was amazing nursing staff and consultant were extremely professional in their care and help. So thorough in my care and treatment. I was staying at my brothers in the area as I live in Salford. Best care and treatment ever. Well done Burnley Urgent Care Centre.

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Responses

Response from Burnley General Hospital 6 years ago
Burnley General Hospital

Submitted on 09/10/2017 at 12:31
Published on nhs.uk at 15:34

Thank you for taking the time to tell us about your visit to the Urgent Care Centre at Burnley General Teaching Hospital.

It is lovely to receive such positive feedback about the care and treatment you received and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Melissa Almond) on 01254 734087 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Melissa Almond

Senior Patient Experience Facilitator

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