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"I sensed a real team spirit from the Doctor and nursing staff"

About: Queen Margaret Hospital / Endoscopy

(as the patient),

Having arrived at the above for my appointment with fear of the unknown,that soon left me,as the Doctor took great care in explaining what was about to take place.

I sensed a real team spirit from the Doctor and nursing staff,which made me relax.The procedure took place,which I hardly noticed thanks to the nurses chatting to me,and it was over.The Doctor then explain the results of the procedure in great detail. 




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Responses

Response from Nothando Senda-Ndaba, Senior Charge Nurse, Endoscopy Unit, QMH, NHS Fife 6 years ago
Nothando Senda-Ndaba
Senior Charge Nurse, Endoscopy Unit, QMH,
NHS Fife
Submitted on 06/10/2017 at 16:02
Published on Care Opinion at 16:18


picture of Nothando Senda-Ndaba

Dear Chisholm

Thank you for your positive feedback, staff are always keen to know how well they are doing and that is what you have done. I will pass your comments to the team. I hope you are recovering well after your procedure.

Kindest Regards

Nothando Senda-Ndaba (Sister)

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