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"Went in ambulance with broken ankle"

About: Royal Shrewsbury Hospital / Accident and emergency

From the moment the ambulance arrived I felt safe, the care given was the best I think anyone could ever wish for,

As soon as I arrived on the ward where I had to wait for an operation for pinning I was looked after, the staff are so busy and short staffed but nothing is too much trouble,

They maintain a very high standard from the top to the lower level staff, very friendly kind and very afficiant,

Considering the high volume they care for they comunicate so regularly and give comfort and peace of mind, the food is of a good quality and the choice is more than you would expect.

I want to thank all the amazing staff for making my time there very comfortable.

Kind regards

Jean Edmunds

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Responses

Response from Royal Shrewsbury Hospital 6 years ago
Royal Shrewsbury Hospital
Submitted on 09/10/2017 at 14:34
Published on nhs.uk at 15:33


Good afternoon,

Thank you for taking the time to share your recent experience with us. I have shared your feedback with the A&E Department Manager so she is aware and so she can share this with the staff who cared for you.

Receiving feedback is very important to us and so thank you for doing so.

I do hope you are now feeling better.

Kind regards

Patient Experience Team

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