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"A difficult week end but so well looked after..."

About: Queen Alexandra Hospital / Accident and emergency

The complete story would take to long but in short I presented myself at A & E on Saturday 30/9/17 with reoccurring artrial flutter(140 BPM). My journey took me from A & E, to Orange Ward and on to a Cardiology ward for the night. I was treated well at all times. I was discharged on the Sunday morning with a lower but fluctuating heart rate. The problem re occurred at Monday evening was still recorded at 140 BPM on arrival at A & E but ok by the time I was in RESUS. I went home but had to return 1 hour later and went back into RESUS.

After 6 hours they managed to correct the heart rate. For how long I don't know. But my thanks go to all the staff from the nurses at the front desk to the doctor and nurses in RESUS who treated me so well and kept me at ease during what was for me a worrying time. They are so good. I hope I don't have to see them again.

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Responses

Response from Kathy Parker, PALS & Complaints Coordinator, Portsmouth Hospitals NHS Trust 6 years ago
Kathy Parker
PALS & Complaints Coordinator,
Portsmouth Hospitals NHS Trust
Submitted on 13/10/2017 at 09:36
Published on Care Opinion at 09:48


Thank you B……..t for sharing your experience with us. I am pleased that despite the need for repetitive attendances during such a worrying time that you were treated so well.

Please be assured that I will share your kind words with the teams involved.

I wish you a speedy recovery and well for the future.

Kind regards.

Debbie

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