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"Excellent in all categories. Exemplary..."

About: Pontefract General Infirmary / Urology

Visited Pontefract hospital for a colonoscopy and polyp removal. I can not praise enough the excellent level of care and professionalism at all levels during my procedure. I have had many ops and procedures carried out at Pinderfields and Dewsbury and this was my first visit to Pontefract. The hospital was absolutely spotless and being a smaller hospital seemed more personal.

I would not hesitate in recommending it to friends and family. Definitely a 5 star rating. Thank you so much to everyone concerned.

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Responses

Response from Pontefract General Infirmary 6 years ago
Pontefract General Infirmary
Submitted on 05/10/2017 at 09:56
Published on nhs.uk at 13:32


Thank you for taking the time to post your comments on NHS Choices.

I am delighted to read that the level of care you received, was excellent.

It is encouraging to hear that staff have provided you with high quality and compassionate care.

I will pass your comments onto the staff concerns as they will be thrilled with your feedback.

I know that your positive words will be hugely appreciated.

Kind regards

Clare Blackburn

(Complaints & PALS Improvement Manager)

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