"Let's rate them on the actual hospital and not..."

I'm appalled that this hospital has received such bad reviews consistently for the car parking situation, rather than judging them on their merits as a healthcare unit - had I not encountered the hospital myself, I may be put off going there which would be a darn shame.

I've had to use the out of hours services at ungodly times in the morning, as well as the dental center for emergency NHS patients when I was unable to find a dentist for myself - each time I was seen within an hour and made to feel like I was being looked after. The nurses I saw had a personality and chatted to me, not making me feel like I was a nuisance. Having recently been in NNUH, I can safely say the treatment at other hospitals was not the same - I was ignored, not seen for 12 hours, and after being admitted as an inpatient they lost my notes and nobody could tell me anything. In comparison, this hospital shines and exceeds all expectations set.

The access is easy, and when I was having a little trouble walking, a nurse walking by stopped what they were doing and assisted me to a chair, and offered me some water. The little things make a world of difference and I'm truly saddened to see them being slated because of an independent car park company.