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Excellent ENT Service

Story from nhs.uk

"Excellent ENT Service"

About: Conquest Hospital / Ear, Nose and Throat

The nurse and the consultant

I saw were very polite and professional.

I have been suffering from ENT problems for years and have previously even been to see private ENT consultants. However, this is the first time I feel like I'm truey being listened to and feel reassured my issues are being thoroughly investigated.

I was fully involved in the decisions being made and procedures were explained very clearly to me.

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Responses

Response from Conquest Hospital 6 years ago
Conquest Hospital

Submitted on 10/10/2017 at 08:57
Published on nhs.uk on 11/10/2017 at 11:52

Many thanks for your feedback about your experience of ENT services at the Conquest Hospital.

As a trust, patient feedback is extremely important to us. It helps us to ensure we remain patient focussed at all times, and view services from the patients perspective.

Please be assured that your full posting has been forwarded to the ENT service manager to share with staff.

They will be encouraged to read your comments and happy to know that you were happy with how your consultation went.

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