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"Colonoscopy procedure"

About: Royal Surrey County Hospital

I had an appointment yesterday for a colonoscopy. From the moment I got there I was welcomed by the receptionist and only waited a short time before being taken through to get ready for the procedure. I had an incredibly kind person who was so reassuring and patient even when I felt unwell. The procedure was pain free and again every single member of staff was so kind and never once did I feel embarrassed or self conscious. After fully recovered I was taken to a tea room while I waited for my husband after the staff had already called him to arrange for him to collect me. Thank you to the whole department for being so professional, clean, kind and friendly at what could be a frightening time.

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Responses

Response from Royal Surrey County Hospital 6 years ago
Royal Surrey County Hospital
Submitted on 02/10/2017 at 09:04
Published on nhs.uk at 09:31


Thank you for taking the time to share your feedback with us.

We are delighted to read that you are pleased with the treatment you received at Royal Surrey and know the teams involved in your care will be most grateful to receive your feedback.

Your feedback will be passed along to the relevant managers to share with their teams.

Wishing you all the best,

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