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Care Opinion

Ward 2

Story from nhs.uk

"Ward 2"

About: Blackpool Victoria Hospital / General medicine

I didnt know what was wrong with me when I went to a& e and yes it was quite a wait, but once I was seen to by the nursing staff and doctors they were so good and caring always kept me informed of what they were doing. It was found I had a gall stone trapped and was kept in ward 2 for 6 days, very clean and extremely caring staff of all levels even the food which I was dreading wasnt bad at all, so thank you to all staff on making my stay as comfortable as you were able

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Responses

Response from Eleanor Walsh, Head of Patient Experience, Blackpool Teaching Hospitals NHS Foundation Trust 6 years ago
Eleanor Walsh
Head of Patient Experience,
Blackpool Teaching Hospitals NHS Foundation Trust

Submitted on 06/10/2017 at 09:39
Published on Care Opinion at 11:13

picture of Eleanor Walsh

Dear Susan,

Thank you for taking the time to share your recent experience when accessing care and treatment at the Blackpool Teaching Hospitals.

I am sorry that you had to wait longer in A&E than we would have wanted but I am pleased that you found the staff you came into contact with so good and caring.

I will share your feedback with the teams involved as I know they will be pleased to receive this.

Thank you once more

Andrew

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