"My care and treatment went way beyond my expectations"

About: Hull Royal Infirmary / Trauma and orthopaedics

(as the patient),

I was on ward 4 in Hull Royal Infirmary for 4 days for removal of a spinal cyst and L4-L5 decompression in June this year and must say that the care and treatment given to me went way beyond my expectations.

My surgeon Mr Gerry O'Reilly performed my operation and it has transformed my life, the nursing staff showed me great kindness, I shall never forget these marvellous people.

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Response from NHS Hull

Dear Smudjer

Many thanks for placing your posting on the Patient Opinion website and please accept our apologies for the delay in responding. It is always a pleasure to receive such positive comments and we will ensure that the staff concerned are made aware of these.

NHS Hull is the organisation responsible for deciding how money is spent on local health services [also known as commissioning], ensuring those services are of high quality and meet local needs. We value all feedback and if you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on 01482 335409 or email on pals@hullpct.nhs.uk.

If you would like to become more involved in decisions about local healthcare, all local health Trusts are recruiting ‘members’. By becoming a member you can receive advice on keeping yourself and your family healthy, find out more about your local NHS and help us improve local services. You don’t need any special skills or experience to become a member, you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose.

For more information please either email your.nhs@hey.nhs.uk or telephone 01482 675165.

Thank you once again for taking the time to provide us with your views on local services.

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