"We came away with no questions answered"
About: Borders General Hospital / Radiology Borders General Hospital Radiology TD6 9BS
Posted by Ley92 (as ),
My husband got a phone call to say his blood tests were off and may have a clot or pneumonia. He was told to attend AAU at BGH promptly the following day.
We came along and he was sent for a chest X-ray and ct scan pretty quickly. We came back to the unit at 1. 30 and we're told a doctor was checking his results and would be up to chat to us regarding results. At 4. 45 we were still sitting waiting. 3 hours 15mins to sit about for results is ridiculous.
A practitioner then came in gave us a letter and told us we could go home. No chat with a doctor nothing. We asked them what was wrong and we were told 'there was something on your lung, it may always have been there or it may be a clot'. We asked about treatment follow up etc. And were told it wasn't their job to arrange and that they were only asked to do the scans.
We waited to be seen and never even seen a doctor in the end and the results that were given were shocking. I would never send a patient away like they did. The attitude and rush to get us out the door in the end was worrying. We came away with no questions answered and very concerned about his health. I hope something can be done about this. It needs to be addressed.