This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Outpatient appointment

Posted By Snuffles

"Outpatient appointment"

About: University Hospital Monklands / Ear, Nose & Throat (Ward 9)

(as the patient),

Today I had an ENT outpatient appointment. The ENT consultation was excellent. The consultant explained my ENT issue in a way that I could easily understand, although my appointment was not long, approximately 10 minutes maximum, it did not feel rushed. He used analogies that really helped me to understand what could and could not be done to help and the limits and benefits and explained the next actions that would be taken and why clearly.

Thank you

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lynn McTavish, Interim Surgical Service Manager, University Hospital Monklands, NHS Lanarkshire 6 years ago
Lynn McTavish
Interim Surgical Service Manager, University Hospital Monklands,
NHS Lanarkshire

Submitted on 03/10/2017 at 15:09
Published on Care Opinion at 15:38

picture of Lynn McTavish

Dear Snuffles

Thank you for taking the time to tell us about your experience at your recent ENT appointment. I am pleased to read that you had an excellent consultation and that you left the clinic with an understanding of what could be done to help with your problem and a plan for the way forward.

Although I am unable to identify which ENT Consultant you attended I will share your comments with all the Consultants who will be pleased with your positive feedback.

Thanks again for taking the time to tell us about your experience.

With best wishes

Lynn McTavish

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k