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"Visit to urgent care"

About: Croydon University Hospital

Had to visit urgent care following an accident that required a wound being stitched, long wait and very fragmented service. Many stages involved but when I was finally were treated after nearly five hours then the service was fantastic. Quick, efficient, very professional and caring.

I was seen by a nurse who was working a weekend shift, well done and thank you.

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Responses

Response from Hilary Frayne, Head of Nursing for the Emergency Department, Croydon Health Services 6 years ago
Hilary Frayne
Head of Nursing for the Emergency Department,
Croydon Health Services
Submitted on 26/09/2017 at 10:48
Published on Care Opinion at 12:07


You have had a mixed experience of the UCC and I am sorry you had a very long wait. It is good to read that the staff were quick, efficient, very professional and caring, and I shall pass your comments on to the team so they can review your feedback.

Thank you

Hilary Frayne

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