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"Hip Replacement"

About: York Hospital / Trauma and orthopaedics

I recently underwent a total hip replacement.

This was my first operation and I was very anxious.

The staff at my pre-op assessment were brilliant, welcoming and put me at ease.

On the day of admission, I was again feeling very anxious and had lots of questions.

The staff were amazing, and nothing was too much trouble.

When

I went down to theatre, all the team were absolutely brilliant, very welcoming, friendly, very understanding and very reassuring.

This really helped me so much.

The ward staff after my operation were outstanding, very pleasant and made you feel safe.

I am now attending physio appointments and the staff are very pleasant, and offering very helpful advice .

If, in the future, I have to undergo another hip replacement, I would certainly have no hesitation in wanting to be under the care of the same team.

Excellent service of care!

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Responses

Response from York Hospital 6 years ago
York Hospital
Submitted on 29/09/2017 at 10:08
Published on nhs.uk on 01/10/2017 at 04:13


Thank you for taking the time to contact us.

It's great to hear about your experience within our Orthopaedic service at York Hospital, I am so pleased that we were welcoming and were able to put you at ease at such an anxious time.

I do hope you hip is now on the mend and that you will receive the same high standard of care should you ever need our services again in the future.

Wishing you the best

The PALS team

York Teaching Hospital NHS Foundation Trust

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