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"Referrals - no way of chasing them up!"

About: Leicester General Hospital / Neurology

I was referred to neurology after a small nerve sheath tumour was found to be in my spine after I had an MRI of my back. I had been experiencing various neurological symptoms for months, however my doctor insisted that I saw a neurologist before a neurosurgeon to ensure that surgery was the last resort.

I saw a neurologist, who seemed quite cross that I was there at all (through no fault of my own), had further MRI scans, which showed the lesion to be slightly larger, and the neurologist said that I should indeed see the neurosurgeon and washed their hands of me.

This was over a month ago and I have received no referral to the neurosurgeon. My GP has tried to chase up my referral and has advised me to do the same but whenever I attempt to contact the department I am unsuccessful - the secretary to which my GP refers does not seem to exist, or at least is as elusive and unreachable as the doctor themselves!

With my symptoms worsening and with my lesion apparently growing I am keen to get on with treatment as enough time has been wasted with a specialist who had no interest in treating me - the least they could do is pass me to the right specialist quickly and keep me or my doctor aware of any expected delays.

Absolutely disgusted that this has been drawn out this long and again, not my fault that my doctor insisted on this path.

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Responses

Response from Leicester General Hospital 6 years ago
Leicester General Hospital
Submitted on 02/10/2017 at 10:59
Published on nhs.uk at 11:32


Dear reviewer,

We are very sorry to hear about your concerns and the delays you have faced. Can you please send your details (address, date of birth and NHS Number) along with the best contact number/email address to temitayo.adeniji@uhl-tr.nhs.uk so that we can investigate your concerns and look into this for you and get in touch to discuss.

Kind regards,

Tayo Adeniji

Deputy Service Manager

Specialist Medicine

Leicester’s Hospitals

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