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Welcoming Staff

Posted By Gwen McGowan

"Welcoming Staff"

About: Dumfries & Galloway Royal Infirmary / Radiology

(as a service user),

Recently I attended the x-ray department to have ablation therapy to my varicose veins. The consultant and nursing staff were absolutely brilliant, the nurses are a credit to ambulatory care and made me feel so welcome and that I was not simply a statistic but a person in my own right.

The nurses were called Jordan, Laura and Trudie and Mr Sathananien ( have probably spelt his name wrong which I apologise for)

A credit to the NHS.

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Responses

Response from Annette Finnigan, Senior Patient Experience & Safety Officer, Acute and Diagnostic Services Directorate, NHS Dumfries and Galloway 6 years ago
Annette Finnigan
Senior Patient Experience & Safety Officer, Acute and Diagnostic Services Directorate,
NHS Dumfries and Galloway

I am a Senior Patient Experience & Safety Officer for Acute and Diagnostic Services

Submitted on 06/10/2017 at 11:11
Published on Care Opinion at 11:17

Dear Gwen,

Thank you for taking the time to provide us with your feedback.

I have forwarded your comments to the staff concerned as I know they will appreciate your kind words.

If you have any further comments which you would like to discuss, please do not hesitate to contact us.


Kind Regards

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