"Aftercare.. what aftercare?!"

About: Princess Alexandra Hospital / Maternity

I had my little one on the 14th sept by planned csection. The team in theatre and the midwifes was absolutely amazing I was happy until I was moved to maternity! The only aftercare I had was them checking my blood pressure for there records to show they did work! Not one person checked on baby or me I was on I was meant to be enhanced recovery and I got left all day until 11 at night catheter was meant to be out 6 hours after op I had my baby at 9:58 in the morning and my catheter wasn't removed till 11pm at night. I also feel that people who have had baby's and there little ones are in intensive care should not have to be on the same ward with mothers and there newborns! Two lady's who had babies that were not very well and was in icu was in a bed next to me and could hear my baby one lady asked to go into a private room because she didn't want to be around newborns when she didn't have hers with her and was being charged £60 a night its disgusting! I'm not happy at all with the aftercare and if I was to ever have another baby I would not go back to pah. Leaving a hospital after arguing with a midwife because they were so rude is not acceptable

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Responses

Response from Princess Alexandra Hospital

Dear Kerry,

Great to hear that midwives and theatres did such an excellent job, but really disappointing to read that you felt the checks were less frequent after baby arrived and that one of the midwives was rude and argumentative. We would like to speak to you about this in person if you feel able to do so.

We are limited by the site with regard to where we place new mothers and so please accept our apologies for this, demand has also increased on the service recently with more mothers wanting to give birth here than ever before. Fully appreciate that you might not feel able to do so, but it would make a difference if you were to make contact and provide a little more detail about what happened. You can do that by calling 01279 82 72 11 or emailing pals@pah.nhs.uk.

Please do get in touch.

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