"Poor experience"

About: The Whittington Hospital / Maternity care

I am 39 weeks and 6 days pregnant. I had been referred to come into the maternity day unit for two reasons one being the reduce fetal movement.

On entry I was told to sit and wait in the waiting area. 3 hours later I asked for progress and the midwife says they are alone so I have to sit and wait. And that it's based on priority.

The staff were rude to me hardly kept me updated on anything and it's really sad. I am regretting coming to this hospital and I am scared to even deliver here.

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Responses

Response from The Whittington Hospital

Hi,

We are sorry to hear that you had a poor experience at the Maternity Day Unit.

If you would like to further discuss your concerns, the PALS & Complaints team would be happy to speak with you. You can contact the team by phone on 020 7288 5551 or via email at whh-tr.WhittHealthPALS@nhs.net.

Wishing you all the best with your imminent arrival!

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