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"Friendly and kind staff"

About: Buxton Hospital

We mistakenly thought that this hospital had a walk in centre but the staff in the minor injuries unit were still really happy to assess our poorly toddler whilst we were visiting Buxton on holiday. They were friendly, kind and understanding of our concerns - and they really put our daughter at ease. We left feeling listened to and happy with the advice we were given. Thank you to the staff who were on shift that day, as well as the receptionist whose name I didn't catch.

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Responses

Response from Buxton Hospital 6 years ago
Buxton Hospital
Submitted on 25/09/2017 at 11:46
Published on nhs.uk at 12:31


Thank you so much for taking the time to provide this excellent feedback about our Buxton Minor Injuries Unit.

I am pleased you had a good experience.

We try our best to provide a high level of friendly and timely care and we are always encouraged when patients take the time to tell us how we did.

I will ensure the team are made aware of your comments and I hope your daughter is making a good recovery.

Kind regards

Chrissy Fairey

Patient Experience Information Officer

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