"Fantastic from start to finish"

Thank you for your 5 star rating of the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care you have received following your liver transplant. Your kind words have been shared with relevant senior staff so they can share them with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. We are sorry to hear that at times you have had to wait an hour for your outpatient appointment, some consultations can take longer than expected and we appreciate your understanding regarding this. We are continuingly looking at ways to reduce waiting times in the outpatient department so your comments have been shared with the relevant managers responsible for this. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews.