"Absolutely disgusted"

About: The James Cook University Hospital / Accident and emergency

I came into a&e and because I had took a overdose they told me I was next to be seen by the sphyc at 2am all my bloods came back they came back at 3:30 am still no mental health tea I was told if I let the hospital the police would bring me back was took to ward 37 and dumped in a chair even tho I explained I have sever back problems i had to sleep in the all night which obviously i went to sleep i took a overdose of sleeping pills. I'm still sat hear at 8:30 the next morning and now my son has missed his morning medication which are controlled drugs and my son is disabled so he can't take them himself and if he goes to collage with out them he will be kicked out and he has only been there a week. I was told if I left I would be returned by the police!!!! This is absolutely disgusting even tho I've got my community mental health nurse coming tomorrow to see me.

Something better be done if I was to go home nothing would of happened my ex partner was staying.

Story from NHS Choices

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Responses

Response from South Tees Hospitals NHS Foundation Trust

Hello,

Thank you for taking the time to share the story of your experience with the Trust.

We welcome the opportunity to look into your concerns with A&E at the James Cook Hospital. If you would like us to do so please make contact with our PALS team on 0800 028 2451 or via stees.pals@nhs.net. One of our PALS Officers will be able to provide more information on the next steps we can take.

Thank you again for sharing your story with us.

Kind Regards,

Chloe Holmes - Patient Experience Administration Assistant