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really impressed by the professional attitude

Posted By Magsmitch

"really impressed by the professional attitude"

About: Stracathro Hospital / Urology

(as a service user),

I attended for an investigation at Stracathro Hospital and was really impressed by the professional attitude, sensitivity and kindness from all the team at the urology endoscopy service.

I have to especially mention Urology Specialist Nuse Alison who is a credit to the nursing profession. She showed a wealth of knowledge in her speciality and her caring professional manner was exemplary.

She took a great deal of time to explain the procedure and possible treatments available should I require them. I left this appointment feeling reassured and with an informed knowledge and plan re my future care. Alison you are indeed a truly remarkable nurse and shining example of what being a nurse is all about. Thank you.

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Responses

Response from Alison Moss, Feedback Manager, NHS Tayside 6 years ago
Alison Moss
Feedback Manager,
NHS Tayside

Submitted on 27/09/2017 at 11:14
Published on Care Opinion at 14:35

Dear "Magsmitch"

Thank you for your lovely comments and personal mention of Allison Robertson, Specialist Nurse Urology. The urology team appreciate the time you have taken to provide this feedback, and are delighted that you had an informed and positive experience.

Lynn McAteer

Head of Nursing

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