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Currently here for a Brian aneurysm

Story from nhs.uk

"Currently here for a Brian aneurysm"

About: Queen Elizabeth Hospital Birmingham

I was unexpectedly admitted from New Cross last Wednesday to treat a complicated brain aneurysm. From the second the paramedics collected me to my admission at New Cross and my immediate transfer here I have been bowled over by the amazing staff our NHS has. This hospital is immaculate with staff of all nationalities who I can only describe as angels! From the cleaners who have kept me entertained whilst mopping the floor around me to the top consultant nothing is too much trouble for anyone.

I have never had to experience any health scares in my life so far so to be suddenly struck down with an unexpected aneurysm was obviously terrifying for me and my family and friends. The care and dedication I have received from all the lovely nurses here has made me feel secure and safe and I am proud of our wonderful NHS and feel so lucky that we have such a wonderful hospital so close by.

Every single nurse here has devoted their care and extra time, unpaid overtime I may add, and nothing is too much trouble for them. From a hot chocolate in the night when I couldn't sleep to magicking up biscuits and a slice of cake when my teenage daughter was worried an upset.

This hospital is a credit to our country and NHS. Thank you for such wonderful continuous care 😍

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Responses

Response from Queen Elizabeth Hospital Birmingham 6 years ago
Queen Elizabeth Hospital Birmingham

Submitted on 20/09/2017 at 09:20
Published on nhs.uk at 12:32

Fiona, thank you for your 5 star rating of the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care you have received in the Neurology department. Your kind words have been shared with the senior staff in the department so they can share them with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews. Alternatively, if you are still at the hospital, ask a member of staff about our patient experience and friends and family test surveys.

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