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Excellent facilities, staff and care

Story from nhs.uk

"Excellent facilities, staff and care"

About: Northumbria Specialist Emergency Care Hospital

My stay was brief but I have only good things to say about the facilities (oh, the bliss of having a private shower room and loo), the staff (without fail, friendly and efficient) and the care I received. Horrible and frightening to find oneself in hospital, but Cramlington Hospital made the experience as positive as it could be.

(The food was really good too, and I am a faddy eater!)

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Response from Northumbria Specialist Emergency Care Hospital 6 years ago
Northumbria Specialist Emergency Care Hospital

Submitted on 19/09/2017 at 08:28
Published on nhs.uk at 10:30

Dear Joanna,

I am so sorry to hear that you had to come into hospital, I know it can be daunting. It is lovely to be able to read about your experience with us and I thank you for sharing it. Would you mind emailing patient.experience@northumbria-healthcare.nhs.uk with the ward that you stayed on so that we can share your kind words with them please? I know the team involved in your care would be grateful to be able to see the impact they had on your stay with us.

I do hope you are recovering well.

Best wishes,

Jan

Jan Hutchinson – Service Improvement Lead

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