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For the ambulance crews.

Story from nhs.uk

"For the ambulance crews."

About: University Hospital Of North Durham / Accident and emergency

On Thurs 14th. I was transferred in great pair from Durham A&E to Sunderland Acute Urology. The ambulance crew saw my pain and drove very gently along busy roads to deliver me to Urology for almost immediate relief. The Ambulance crews do not get enough thanks because they are hardly seen, but this crew are my heroes. Many thanks to them.

Geoff Taylor, Upper Weardale.

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Responses

Response from University Hospital Of North Durham 6 years ago
University Hospital Of North Durham

Submitted on 18/09/2017 at 12:20
Published on nhs.uk at 12:32

Thank you for providing feedback on your recent visit to A&E at University Hospital Of North Durham.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant managers to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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