Apparently I am not allowed to tell you the name of the one doctor I saw who was not only kind, polite and helpful to me, but also gave me the only useful advice I have received thusfar. I would be happy to see this doctor any time. However, the other 3 doctors I've seen are less impressive. The first one was as miserable as sin and barely said a word; looked and sounded like they would much rather be off doing something else than helping me. The second one, whilst admittedly very kind and attentive and in good humour, was actually of no help whatsoever and gave me a lot of information / advice which ultimately proved to be both completely wrong and of no help whatsoever. But I am here really because of the experience I had only yesterday with the 4th doctor. I was not altogether best pleased about being kept waiting over 40 minutes in the roasting hot room where literally dozens of people are pushing and shoving for elbow room whilst waiting to be called for blood tests (for the 2nd time). And I was pleased even less, after informing the receptionist (as I was requested to do by several signs on the walls of the room) that I had been waiting longer than I should, when I was palmed off on another doctor I had not seen or heard of before who clearly was annoyed that my case had been suddenly thrust on them because the lovely doctor I had gotten used to seeing was busy with another patient. Frankly, the first thing I wanted to hear was "Sorry to have kept you waiting". I didn't get that. What I did get was about three minutes of this doctor being rude and abrasive and condescending and not letting me complete a single sentence, which made me rather annoyed. I must add that I was already a little annoyed as I had wanted to ask the doctor I was expecting to see a few important questions he would know the answers to and be able to deal with quickly and pleasantly. This doctor didn't seem to know anything much about my case and didn't want to know. They just wanted me gone as soon as possible so they could catch up with a backlog of cases and meet their targets - or at least that's the impression I received. I am being referred on to Trafford General, to eventually have a "minor op", but I have to have 2 more appointments there before that. I have already been there for two MRI scans, the last one very long and involving a cannula. Now I have to have an ultrasound scan and a biopsy as well. This has been dragging on for months. This will make a total of nine visits to two different hospitals, on top of the three visits I had with my GP before they would refer me. Seems like an awful lot of wasted time for both me and the NHS for such a "minor" problem. Yesterday, a nurse had to chase me down the corridor after the doctor had dismissed me to give me the only important information I received regarding what's to come. The doctor wasn't going to bother telling me. I get that a lot. Not impressed at all. But bravo Dr X ! - And the nurses etc are lovely too!
"Altrincham Audiology / ENT Dept leave a lot to..."
About: Central Manchester University Hospitals NHS Foundation Trust Central Manchester University Hospitals NHS Foundation Trust Manchester M13 9WL
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