"20 week scan"

About: Basildon University Hospital / Maternity

Today we had our 20 week anomaly scan, which is always a nerve racking experience for any new parents as you know they are looking for any possible problems. Thankfully our little bubba is doing fabulous so far.

Apart from the receptionist who was a little on the rude side when approached then sat picking their eye bogies out the whole time I was talking to them! The rest of the team were lovely.

After reading some previous reviews about rude sonographers I was a little apprehensive about meeting with them today, but to be honest the sonographer we had was exceptional, warm and welcoming, friendly, they intereacted with both me and my partner throughout the scan, they were really informative, explained everything we got to see all different parts of our baby which was incredible, it's fair to say they did a first class job today and absolutely should be commended for it, what a lovely person, they made our day :)

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Responses

Response from Basildon University Hospital

Firstly may we apologise that our response did not appear at the time you posted your comments.

We were pleased that your experience of care during your maternity ultrasound at Basildon Hospital was a positive one for you and your partner.

Please be assured that your comments were forwarded at the time to the senior team to ensure staff were made aware of your kind words.

May we take this opportunity to thank you for your feedback and send you and your partner our very best wishes.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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