This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"12 week scan"

About: Darent Valley Hospital / Maternity

Both my partner and I attended our 12 week scan, we were really excited and upbeat this is our first baby and it should have been an amazing experience.

However that experience was completely ruined by the sonographer who had an attitude the minute we walked into the room this person made both of us feel uneasy with their rude and abrupt manner. Dare we ask a single question as my head was bitten off with their cold response, pretty much felt like I should shut up lay there have the scan say nothing and walk out

My partner felt really upset upon walking out of the room and said they completely ruined his first scan experience. This person did this for both of us!! I felt so deflated after leaving the hospital after this scan.

Bottom line is you should not be working in a department like this if you don't like your job! Don't ruin what should be an incredible experience for new parents because you're clearly unhappy or have no love for your job!

I will never attend this hospital again and have since transferred to another hospital.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Darent Valley Hospital 6 years ago
Darent Valley Hospital
Submitted on 19/09/2017 at 11:18
Published on nhs.uk at 12:31


We were very sorry to read this feedback and have shared it with the General Manager.

Please do contact our Patient Advice and Liaison Service (PALS) on 01322 428382 or email dgn-tr.pals@nhs.net if you would like us to look into this matter.

Kind regards

The Communications Team

Darent Valley Hospital

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k