I was supposed to be going for an X-ray in August but I managed to get a cancellation slot in July. This was great, so speedy.
I had a chat with a doctor when I first got there, I was taken for an X-ray and then sat in the waiting area for 45 minutes. Well, I sat in one area for 20 minutes until another nurse told me to sit elsewhere, which I did for another 25 minutes.
Eventually, a nurse came out to me and told me I should have been told to go home. I was sure the original doctor had said we would look at the x-ray results together.
I've not yet had my results, I have no idea when I'll get them. I phoned the surgery but had no response.
I am mainly complimentary about the services, I have to admit that I liked the system of booking my own appointment through the DART although I do like to have my doctors recommendations of where to go and who to see.
All in all, my care was good but communication could have been better.
"Good care but poor comunication at RDE Hospital"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ Royal Devon & Exeter Hospital (Wonford) / Trauma and orthopaedics Royal Devon & Exeter Hospital (Wonford) Trauma and orthopaedics EX2 5DW
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