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Out of town treatment

Story from nhs.uk

"Out of town treatment"

About: Royal Blackburn Hospital / Accident and emergency

I was visiting Blackburn on business and managed to dislocate my finger. I visited A&E and was quickly accessed by a nurse and then treated (finger manipulated) by a doctor soon after.

I was miles (120) away from home so the doctor discussed various methods of pain control (whilst they manipulated my finger) to enable me to drive home after treatment.

Thank you to all who treated me

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Responses

Response from Royal Blackburn Hospital 6 years ago
Royal Blackburn Hospital

Submitted on 14/09/2017 at 08:20
Published on nhs.uk at 09:30

Thank you so much for your feedback regarding your recent visit to the Emergency Department at Royal Blackburn Teaching Hospital after dislocating your finger, and thank you for taking the time to do so.

It is lovely to receive such positive feedback about the care and treatment provided by the staff and

I will ensure your comments and thanks are passed onto the team who will be delighted to receive your feedback as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Melissa Almond) on 01254 734087 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Melissa Almond

Senior Patient Experience Facilitator

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