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About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus

I suffer from a spinal complaint over the last year i have had three MRI Scans and Spinal injection The problem is in the early days i was treated amazingly by my surgery and Professor who i can not recommend highly enough. The problem is there comes a time when you have to be handed over to the next stage . I attended hospital on one visited and told i need surgery MRI arranged after MRI saw a different person told i need a full MRI and there may be a problem full MRI needed had full MRI returned saw different member of staff told Different things at this point i am now fed up and feel unsafe as keep being told different things found out from my surgery they are not even sending paperwork to them whilst all this going off my company are not happy for me to return to work until i get a fit bill of health.

There is no consistency and they also do not explain anything clearly and seem to be in the dark about past appointments and people i have been seen by.An injection is not a cure if you have a problem it is just a plaster to help the pain.

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Responses

Response from Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus 6 years ago
Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus
Submitted on 14/09/2017 at 13:25
Published on nhs.uk at 14:31


I’m sorry to hear that you feel our communication has been poor and that you are concerned about how your treatment has been managed.

The Patient Experience Team would welcome a conversation with you so we can look into this further. You can contact us on 0115 924 9924 ext 66623 or email QMCPET@nuh.nhs.uk.

Kind regards

Andrew Steggles

Patient Experience Officer

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