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"Support throughout, and after pregnancy"

About: Nottinghamshire County Council Retford Central Children's Centre Retford Hospital / Maternity care

(as a service user),

when I fell pregnant and visited my midwife for the first time, whilst talking with her she informed me I had to be referred to social services for them to evaluate my personal situation. After a few problems with my babys dad and my mental health through pregnancy social services remained involved. my social worker got me in touch with a lovely lady who has helped me throughout being pregnant and after giving birth. Emma had taken me to hospital appointments, scans and visited me at home and supported me in groups. if I had not had Emma I think I would have shed a few more tears to be honest. when I was pregnant and was of medication I was lonely scared and worried about everything. Emma kept my spirits up and during appointments made sure I was feeling ok and sometimes would ring later that day to check. I never felt judged or uncomfortable by or round Emma.

Throughout being pregnant to now there are few people I have felt I have benefited support from, and I feel Emma is a credit to the retford childrens centre and I now recommend people to use the services from surestart because everyone needs a bit of help from time to time and sure start is a safe and friendly place that you and your babies and children will enjoy. I have made good friends from going to groups and look forward to going and that is all down to Emma.

I didn't have to go and was never made to feel like that Emma suggested I tried it and within half an hour of being there I felt relaxed and happy I am so glad I went. when your young and lonely and pregnant you can be vulnerable. To let a stranger in your home can be a big thing, to talk to them about feelings, to be that comfortable they sit and see your scan with you because you have no one. But right from the start I was able to trust and engage with Emma to seek advice and support. Emma you are a fantastic member of your team and I am grateful for all your help and advice. Now I am doing well and get out and about and have friends and attend groups its time I spread my wings although your not my worker anymore I still know where help is should I need it. thank you so much

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Responses

Response from Annette Tutalo, Children's Centre Coordinator, Nottinghamshire Healthcare NHS Foundation Trust 6 years ago
Annette Tutalo
Children's Centre Coordinator,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 26/09/2017 at 11:07
Published on Care Opinion at 15:46


Parenthood can be a challenge and not everything always goes according to plan. It is good to know that you felt Emma, the Family Support Worker enabled you to take things at your own pace and as a result of her support you were able to make new friends which is so beneficial for all mums, and will hopefully remain now your making your own way. Family Support is highly recommended by yourself but it is great you highlight the other sessions available that are on offer for children under 5 and their families when things are going well and not only for times of need.

Thank you very much for such positive feedback

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Response from Retford Hospital 6 years ago
Retford Hospital
Submitted on 22/01/2018 at 16:28
Published on nhs.uk at 17:01


Thank you so much for sharing your experiences on our maternity services.

I am so pleased you took the time to tell us how you were feeling during your pregnancy and how the support and advice you received from Emma helped you through a worrying time.

It’s lovely to read how that support has given you, in your words, the confidence to spread your wings to get out and make new friends.

I will ensure your comments are passed on to Emma who I am sure will be delighted to read how much her efforts meant to you.

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