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"My in patient stay"

About: William Harvey Hospital (Ashford) / Accident and emergency

My Name is Anthony McErlean

I recently had a five day stay at your hospital. The first in patient stay in my life.

The very aspect of any hospital is a difficult environment.

I have never seen such hard working people in my life, the way they changed people with wet beds several times a night with kindness and soft words. whenever I asked for something it was done quickly, all procedures seem to keep very close to the appointed time.

All in all If they were my staff I would be extremely proud of them.

I move on to the catering.

I am a retired professional chef having worked in the luxury end of the hotel trade.

I was amazed at the variety of meals on offer and the care taken in the brochure presenting such, the food when it arrived was always hot and delicious.

In conclusion I would like to thank all those involved with my care

Kindest regards

Mac

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Responses

Response from William Harvey Hospital (Ashford) 6 years ago
William Harvey Hospital (Ashford)
Submitted on 25/09/2017 at 18:07
Published on nhs.uk at 18:32


Thank you very much for letting us know about your positive experience.

It's great to hear your kind words about the staff and also the catering.

We will pass your comment on to all the services who helped to care for you.

I hope you have recovered well.

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