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Staff friendly helpful and explained everything

Posted By Mrs Scottiedogz

"Staff friendly helpful and explained everything"

About: Forth Valley Royal Hospital

(as a service user),

Ultrasound for bladder and kidneys and cytoscopy

Appointment received quickly

Clear instructions

Staff friendly helpful and explained everything

Results immediately

More about:
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Responses

Response from Pauline Donnelly, Person Centred Manager, Department of Nursing, NHS Forth Valley 6 years ago
Pauline Donnelly
Person Centred Manager, Department of Nursing,
NHS Forth Valley

Submitted on 26/09/2017 at 08:12
Published on Care Opinion at 09:28

picture of Pauline Donnelly

Dear Mrs Scottiedogz

Many thanks for getting in touch, great it was great to hear that your appointment went so smoothly.

I have shared your feedback with the team, it really great for them to hear from patients, they pass on their thanks and wish you well.

Kindest regards

Pauline Marland

Person Centred Patient Experience Coordiantor

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