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I appreciated their time and understanding

Posted By NHS123

"I appreciated their time and understanding"

About: Crosshouse Hospital / Gynaecology

(as a service user),

Attended Dr Hill's clinic  at Crosshouse Hospital Ayrshire. Dr Hill was excellent - as too were nursing staff and auxillary. I appreciated their time and understanding and I am grateful for their help during my appointment as I was very nervous. Thank you all.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 12/09/2017 at 13:12
Published on Care Opinion at 13:30

picture of Eunice Goodwin

Dear NHS123,

Thank you for telling us about your visit to the Gynaecology clinic. It is nice to hear that you were happy with your care especially when you were so nervous. I will be very pleased to ensure that Dr Hill and the team see your kind words.

I hope all is well,

best wishes,

Eunice

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