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Outstanding.

Story from nhs.uk

"Outstanding."

About: Royal Hallamshire Hospital / Urology

I visited Urology outpatients on September 6th.

This proved to be my final visit as I was signed off.

My visits commenced in April 2014 when I was referred for your specialist care as I needed a urethraplasty.

From the moment if my first consultation, and over the last three and a half years, I have remained in awe of what the team did for me and will never forget.

Everyone within your Urology Dept. has been so friendly, helpful and caring and, from a rather desperate position back in 2014, their work and follow up checks has put me back to normal..

I know now how fortunate I was to be referred to the Hallamshire after two other hospitals realised that the work needed was particularly complex and needed a true specialist to sort the problem out

I have nothing but praise for all your staff and, send my most sincere thanks to everyone.

You are wonderful people.

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Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 6 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 11/09/2017 at 11:53
Published on Care Opinion at 11:55

Dear Ian,

Thank you for leaving feedback. Your kind and positive words will mean a great deal to the staff involved and they will be very encouraged by them. It is great to hear you have now been able to be discharged and that your experience was good throughout.

With thanks and best wishes

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